This Privacy Notice addresses Receivia's practices regarding information collected only directly through or from its website - it does not address or govern any information gathering, use, or disclosure practices related to information collected other than directly through or from its website, including, without limitation, from or via telephone, facsimile, postal mail, or personal delivery.
Collection and Use of Information
Receivia collects anonymous information to help us provide better service. For example, we keep track of the domains from which people visit and we also measure visitor activity on our Website, but we do so in ways that keep the information anonymous. We may use this data to analyze trends/statistics.
Receivia also collects, uses, and stores the e-mail addresses of users that communicate with Receivia via e-mail, information knowingly provided by website users, and information regarding which website pages users access. Personal information contained in e-mail sent by individuals may be used by Receivia to answer questions, follow-up on suggestions or complaints, process requests or transactions, or improve the level of service Receivia provides.
Disclosure of Information
AMO may share personally identifiable information obtained on its website with any company or marketing group internal to Receivia or its subsidiaries. Except as provided below, Receivia does not share any personally identifiable information obtained on its website with or sell information obtained on this website to any company or marketing group external to Receivia and its subsidiaries.
Among Our Affiliates
We may share personally identifiable information pertaining to our relationship with you with companies that are related to us by common ownership or control, such as our two subsidiaries, Receivia and AMO Recoveries. This may include identification information, account balances and payment history.
With Other Third Parties
In addition, in order to service your account, we may share personally identifiable information about you with other non-affiliated third parties that provide services, including but not limited to collections, invoicing and customer service, and as otherwise permitted by law.
Except as necessary for Receivia to provide the services, information, or products requested by a website user, or except for the disclosures identified in the preceding paragraph, the user may opt out of having his or her personally identifiable information, which has been voluntarily provided to Receivia through or from its website, by contacting Receivia's via postal mail at the address set out below or via email at: firstname.lastname@example.org.
Protection of Information
We maintain appropriate procedures to protect the security of your personally identifiable information. Our employees receive training and understand the importance of confidentiality and customer privacy. We restrict access to your personally identifiable information to those employees who have a reasonable business purpose. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your personally identifiable information .
E-mail posted or sent through this website may not be secure against interception by unauthorized individuals. To protect against interception by unauthorized individuals, we will not respond to e-mail requests concerning accounts placed for collection. Therefore, if you are communicating with Receivia's regarding a debt that has been placed for collection, all correspondence regarding that account should be sent by U.S. Postal Service. Be sure to include your name, your mailing address, the account number, creditor name, and creditor account number so that we may process your inquiry and respond promptly. Without complete information, we will be unable to respond to your request.