Early-Out Self-Pay Projects

Insurance plans continue to shift the cost of healthcare back to the patient. As a result, effective treatment of your self-pay receivable accounts has become increasingly critical to bottom line performance. Receivia's Early-Out Self-Pay program delivers a marked improvement in cash flow from patient accounts by providing a cost-effective means of focusing on these traditionally lower balance items.

Why does our program result in cash flow improvement?

  • We allow you to focus your internal resources on more collectable financial classes by letting us collect and resolve your self-pay accounts.
  • Starting as early as Day One, we can provide your patients with a service-oriented, seamless service through our patient sensitive calls to collect their balances. Our calling practices minimize the risk of upsetting your patients, but still get results.
  • We have great success in identifying unbilled third party insurance accounts during our patient contacts. These insurance accounts can be handled by our insurance experts where they bill, collect and resolve them, or return them to you, depending on your desires.
  • Since most healthcare entities do not have dialers to contact patients, our state-of-the-art predictive, scripted dialer can quickly contact a multitude of patients. This dialer, integrated with the best collections software in the industry, plus our highly trained and certified collection staff allow us to reach the maximum number of patients daily to establish the an optimal collection flow.
  • You are able to reduce your bad debt expense by identifying true collections problems early on and only sending the true bad debts to collections. Accounts determined to be true collections problems can be returned to you or automatically placed with the Bad Debt Collections firm of your choice, or a combination of the two.
  • Additionally, you are able to maximize patient satisfaction and reduce your fees to your Bad Debt Collections firm.

We always customize our Early-Out Self-Pay program based on what you want. You determine when to start the program, how long it should run, and even what work strategies we should follow. Beginning as early as the day after billing and operating in your name, Receivia's account representatives apply our tailored focus to your patients with the goals of collecting as much as possible under the agreed-upon strategy.

If your healthcare entity has or will have a need for an early-out self-pay project that we could assist you with, please click here and complete the request form.